Career

Requirements

• Possess minimum education level certificate with beauty course
• Candidates without experience are encouraged to apply, training will be provided.
• Familiar with hands-on facial/body treatment
• Pleasant looking with good interpersonal skill
• Willing to work retail hours (shift work, weekends & public holidays)
• Passionate and interested in the beauty industry
• Good team player
• Well-groomed and good attitude

Responsibility

• Able to promote skincare products to suit clients' needs
• Provide professional advice to the customer
• Makes professional recommendations on products, treatments, and packages to customers
• Handle customers’ requests and inquiries when necessary
• Perform hands-on facial / makeup when necessary
• To monitor and follow up to customer’s treatment and skin condition improvement
• Ensure and maintain counter cleanliness at all times

To spearhead payroll management and HR payroll strategies with compliance with legal requirements and regulations on all HR practices. Handon and lead a complete monthly payroll and wages administration, payroll summary reporting, and statutory submission. The following are the duties and responsibilities of the Payroll Manager.

Responsibilities:
Policies 

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Provide professional advisory support on compliance matters, including employee grievance and conduct management
• Ensure adherence to legal requirements and regulatory compliance in all HR practices.
• Ensure appropriate internal controls, approval and validation checks are in place for the payroll processes.

Payroll Management

• Monthly payroll cycle transaction from leaves, allowance, deduction and overtime records to statutory deductions (EPF, SOCSO, Income Tax and HRDF contributions) by ensuring accuracy computation in timely manner
• Responsible for monthly payroll and wages administration, payroll summary reporting and statutory submission.
• Prepare payroll monthly fund budgeting and submit to Finance for fund preparation. 
• Involve in manpower analysis for yearly budgeting exercise. 
• Employee’s personal file management in Rymnet 
• Attend all staff’s compensation and benefits-related queries.
• Responsible for all staff movement documentation and letter management about appointments, promotions, transfers, terminations etc.
• Organise orientation programs for new joiners. Introduce new joiners to their respective teams as part of the onboarding process.
  
  Qualifications:
• Bachelor’s Degree in Administration, HR Management or any field or equivalent.
• At least 3-4 years of work experience as an HR generalist in the retail industry will be an advantage.
• Ability to adapt to a change of environment and rapid growth workforce
• Good written and interpersonal communication skills.
• Outstanding communicator and customer service oriented.
• High self-motivation, good interpersonal and time management skills.
• Inventive, proactive and diligent to detail.
• Motivated, a great teammate with the ability to lead projects is required.
  
  Preferred Qualifications (Optional): 
• Familiar with the Rymnet HRMS system
• The ability to communicate in English, Bahasa Malaysia and Mandarin (preferred).

This role needs a Senior Operations Manager to oversee maintenance, technical, retail, and distribution center operations. This role also requires business development strategies and support, leading a team, resolving complex issues, ensuring safety, and optimises performance for timely and successful operations.

Responsibilities:

Strategic Management

• Sets the standard for effective Operation management and is well versed in industry practices and technologies with a deep understanding of the business priorities and outlet needs, and can proficiently translate those needs into the right solutions. 
• Brings operations perspective to decision-making with strong business acumen (understands contribution to the business and partners with finance for cost-benefit analyses). Broad experience across functional and technical areas, designing, developing, deploying, and maintaining ability on increasing-scale operations.
• Responsible for protecting service levels, monitoring and improving operation and associates performance
• Responsible for streamlining operation processes to support Business Development. 
• Work closely with other business units to ensure smooth outlet development including with government or local authorities. 
  
  Team Leadership
• Leading a team of managers and 20 Associates, being the owner of solving complex problems making key decisions, and motivating a high-performing operations team.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Identify areas for improvement and implement corrective actions.

Resource Management

• Effectively allocate resources to meet operational objectives.
• Monitor inventory levels and coordinate with relevant departments for replenishment.

Cost Management

• Develop and manage the operational budget, ensuring cost-effectiveness.
• Identify opportunities for cost reduction without compromising quality.

Compliance and Safety

• Ensure compliance with authorities' regulations and company policies.
• Implement and foster a Culture of Safety protocols to maintain a secure working environment.
  
  Qualifications:
• Degree in Supply Chain / Business Management with 8-10 years of proven working experience with retail experience and outlets is preferable.
• Must be able to speak and write Mandarin.
• Strength in strategic analytical, a leader with mentor and coach.
• Experience in performance metrics, process improvement, or lean techniques experience.
• Ability to adapt to a change of environment and rapid growth workforce.
• Experience in working with ERP / WMS and POS systems.
• Display a positive and proactive approach to lead change.
• Proactive, detail-oriented with a strong sense of responsibility
• A flexible approach to working hours, including weekend working.

Job Overview

We are looking for a dynamic and result-oriented individual who is eager to join a fast-paced, growing marketing team. The ideal candidate should have 1-2 years of experience in performance marketing and a strong understanding of digital advertising platforms and strategies. As a Performance Marketing Executive, you will play a crucial role in driving the success of our digital marketing campaigns and optimizing performance across various channels.

Responsibilities

• "Own" and manage campaigns (primarily Social Ads, including Facebook, Instagram, TikTok, YouTube and Google Ads ) for Emax brands.    
• Handle budgets and recommend improvements on advertisement expenses to effectively utilise the organisation's resources.
• Monitor and analyze campaign performance, providing regular reports on key metrics and insights to the marketing team.
• Collaborate with the creative team to develop compelling and engaging ad creatives that align with campaign objectives.
• Manage relationships with external partners, such as advertising agencies or affiliate networks, to ensure effective collaboration and performance delivery.
• Identify new opportunities for campaign expansion and growth, staying up-to-date with industry trends and emerging digital marketing techniques.
• Utilize analytics tools and platforms to track and measure the success of marketing initiatives, making data-driven decisions to optimize campaign performance.
• Stay updated with industry best practices, tools, and technologies to drive innovation and stay ahead of the competition.

Qualifications

• Bachelor's degree in a related field: marketing, communication advertising, etc.
• Solid understanding of digital advertising platforms, including Google Ads, Facebook Ads, and other programmatic advertising platforms. 
• Proficient in data analysis and using analytics tools to derive actionable insights.
• Strong knowledge of SEO, SEM, social media advertising, and display advertising. 
• Excellent written and verbal communication skills. 
• Detail-oriented with strong analytical and problem-solving abilities. 
• Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment. 
• Strong organizational and project management skills.

Preferred Qualifications (Optional): 

• Google Ads and/or Facebook Ads certifications. 
• Experience with marketing automation tools and CRM systems. 

Requirement

• Minimum SPM holder with 1 year in the hospitality industry or related field
• Excellent communication and interpersonal skills
• Ability to adapt communication style to different target audiences.
• Enthusiastic and a self-starter with a strong drive for customer satisfaction and excellence
• Demonstrates a strong curiosity to learn, a sense of urgency, agility, and a genuine commitment to delivering the best performance
• The ability to communicate in English, Bahasa Malaysia, and/or Mandarin is preferred.

Job Description

• Deliver the best treatment experience
• Deliver the best customer experience
• Being respectful, friendly, and honest
• To maintain good relationships with customers

We're looking for a candidate who's able to lead accounts payable and receivable teams, aligning objectives with accounting goals. This person will oversee efficient invoice processing, ensure timely payment collection, ensure compliance, support team members, stay informed on industry changes, and contribute to overall financial success.

Responsibilities:

• Supervise all aspects of the Accounts department and oversee the work of the accounts staff.
• Supervise the Finance Department and maintain bank relationships.
• Pioneer financial analysis report 
• Assist in establishing company SOP and ensure proper implementation of internal control.
• Keeping abreast of changes in financial regulations and legislation.
• Monitor processing of invoices, Sales and Bank reconciliation, Refund request-customer payment tracking, Change Payment Mode (A-Z), Credit card expenses checking and ensure timely collection of payments
• Any other responsibility that management may assign from time to time.
  
  Qualifications:
• Degree/Diploma in Accounting/ Finance 
• At least 3 to 4 years of executive-level working experience. Any of those related to the retail industry and/or F&B will be an added advantage.
• Able to handle a full set of accounts.
• Required languages: Mandarin, English and Bahasa Malaysia.
• Must be able to speak and read Mandarin. Mandarin is required as candidates will need to liaise with China dealers.
• Required skill(s): MS Excel, SQL
• Ability to accurately process numerical data & stakeholder management
• Team management and negotiation skills
• Problem-solving and proactive attitude
• Full-Time position(s) available.

This role is to support the expanding business of our brands. The ideal candidate would have sound experience in strategic planning and managing full spectrum outlet operations, and fulfillment of all operational support requests from outlets to ensure smooth and effective running of outlets' daily operations.

Responsibilities:

Operational Oversight

• Plan and manage full spectrum outlet operational, fulfillment of all operational support requests from outlets to ensure smooth and effective running of outlets' daily operation
• Implement and improve operational processes and procedures.
• Collaborate with the internal team to develop a strategic departmental to ensure the efficiency of internal processes and stock auditing 
• Work closely with other business units to ensure smooth outlet development including government or local authorities. 

. Team Leadership

• Lead and motivate a high-performing operations team.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Identify areas for improvement and implement corrective actions.

Resource Management

• Effectively allocate resources to meet operational objectives.
• Monitor inventory levels and coordinate with relevant departments for replenishment.

Cost Management

• Develop and manage the operational budget, ensuring cost-effectiveness.
• Identify opportunities for cost reduction without compromising quality.

Compliance and Safety

• Ensure compliance with authorities' regulations and company policies.
• Implement and oversee safety protocols to maintain a secure working environment.

Training 

• Champion the Operational policies training across the company including the company POS system be it new and existing staff. 
  
  Qualifications:
• Degree in Business Management or related disciplines with 3 years of proven working experience with retail experience & outlets is preferable
• Must be able to speak and write in Mandarin.
• Strength in coordination and communication.
• Ability to adapt to changes of environment and rapid growth workforce
• Good understanding of building systems & processes.
• Experience in working with IT and POS systems. 
• Ability to plan and prioritize workloads and delegate accordingly
• Display a positive and proactive approach to lead change
• Proactive, detail-oriented with a strong sense of responsibility
• A flexible approach to working hours, including working on weekends.

The ideal candidate is expected to champion the department towards the group listing direction, which includes leading and developing the departmental SOPs, whilst managing the Finance Team (AP & AR) to ensure alignment with the company and Finance department's goals.

Responsibilities:

Business 

• Pioneering the full spectrum of the Finance department, complete with strategic planning, developing departmental SOP with analytical thinking to drive the whole department in line with company direction.
• Champion and lead the Finance Department towards going listed. 
• Ensure compliance and consistency in departmental SOP with proper implementation of internal policies, accounting standards, and regulations.
• Keeping abreast of changes in financial regulations and legislation.

Accounting Control 

• Ensure smooth month-end closing and timely preparation of financial reports inclusive of all approval of accounting entries, income statements, balance sheets, cash flow statements, and tax computation by statutory requirements.
• Assist with the preparation of group budgets and forecasting.
• Monitor and analyze budgetary performance and variances.
• Liaison with auditors, tax consultants, company secretary, bankers and other relevant authorities.
• Collaborate with auditors to facilitate smooth audit processes.
• Monitor processing of invoices, Sales and Bank reconciliation, Refund request-customer payment tracking, Change Payment Mode (A-Z), credit card expenses checking, and ensure timely collection of payments.
• Ability to develop and motivate subordinates to achieve organisational objectives.
  

Qualifications:

• Degree in Accounting/ Finance or ACCA is a plus
• At least 3 years of managerial working experience in the retail industry is an added advantage.
• Able to handle a full set of accounts.
• Required language(s): Mandarin, English and Bahasa Malaysia.
• Must be able to speak and read Mandarin. Mandarin is required as candidates will need to liaise with China dealers.
• Required skill(s): MS Excel, SQL
• Ability to adapt to change in environment and rapid growth workforce
• Ability to accurately process numerical data & stakeholder management
• Team management and negotiation skills
• Problem-solving and proactive attitude

Spearhead the IT department from project management to infrastructure and cyber security that is compliant with legal requirements and regulations. 

Responsibilities:

Project Management 

• Organising and managing multiple IT projects throughout the project lifecycle process and ensuring each project and phase stays on schedule and adheres to the deadlines including tracking milestones and deliverables, implementing change requests, and methods for measuring results.
• Developing project plans, goals, budgeting estimates, and identifying resources needed.
• Cross-functional coordination with marketing, design, development and more, fostering seamless communication and ensuring everyone's on the same runway. At the same time, working with third parties, vendors and assigning individual responsibilities
• To attend to outlet inquiries/ feedback/ complaints in a timely and professional manner.
• To prepare all related project management documents and others such as tender preparation, presentation, proposal, project update, reports, issues, and risk management.
• To create, proofread, improve, and monitor project deliverables, activities, processes, and documentation to ensure ISO compliance, high-quality output, and adherence to the client’s SOP.
• Creating, managing, and overseeing all incoming and outgoing project documentation.
• Designing and obtaining sign-offs for contracts and deliverables.
• Organising meetings to discuss project goals and progress.
• Using project management tools to track project performance and schedule adherence.
• Conduct post-mortems, analyse results, identify areas for improvement, and turn lessons learned into sparkling insights for future projects.

IT Infrastructure 

• Assist in managing the company's technology infrastructure, including servers, networks, and cloud-based systems.
• Assist with planning, designing, and implementing infrastructure projects to improve performance, reliability, and security.
• Provide technical support to infrastructure team members and end-users.
• Monitor infrastructure performance and identify and resolve issues in a timely manner.
• Ensure compliance with industry best practices and regulatory requirements.
• Develop and maintain disaster recovery plans and procedures.
• Collaborate with cross-functional teams to ensure technology infrastructure meets business needs.
• Assist with infrastructure budgets and procurement of hardware and software.
• Stay up-to-date with emerging technologies and make recommendations for adoption where appropriate.
  
  Qualifications:
• Minimum Diploma or Degree in Computer Science /IT / Engineering or any related field.
• 3+ years of project management experience, ideally in the beauty or fashion industry.
• Good command of Bahasa Malaysia, English and Mandarin (both speaking and writing).
• Strong technical skills in cloud computing, network infrastructure, server infrastructure & administration, storage infrastructure, backup and disaster recovery, virtualization, cybersecurity, etc.
• Knowledge of security and compliance requirements.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills, including the ability to work effectively with cross-functional teams.
• Ability to work independently and adapt to a fast-paced, changing environment.

Responsibilities:

• Develop and execute comprehensive advertising and marketing strategies to promote
• Manage end-to-end advertising campaigns & affiliate marketing across multiple channels, including but not limited to social media, SEO, SEM, GDN, DOOH, OOH.
• Collaborate with the marketing team to define campaign objectives, target audience, messaging, and creative concepts.
• Conduct market research and competitive analysis to identify market trends, consumer insights, and opportunities for campaign optimization.
• Develop and manage advertising budgets, ensuring effective allocation of resources and maximizing return on investment (ROI).
• Monitor and analyze campaign performance, providing regular reports on key metrics, insights, and recommendations for improvement.
• Stay up-to-date with industry trends, emerging technologies, and best practices in advertising and marketing, and apply this knowledge to drive innovation and competitive advantage.
• Foster and maintain relationships with external partners, such as advertising agencies, media vendors, influencers/KOL, key opinion customer (KOC), content creators and industry associations, to enhance campaign reach and effectiveness.
• Collaborate with the creative team to develop engaging and impactful ad creatives that resonate with the target audience and align with brand guidelines.
• Utilize analytics tools and platforms to track and measure the success of marketing initiatives, making data-driven decisions to optimize campaign performance.
• Coordinate with cross-functional teams, including brand, social media, RnD, and PR, to ensure consistent brand messaging and alignment of marketing efforts.

Qualifications:

• Bachelor's degree in marketing, advertising, digital marketing, business, or a related field.
• Proven experience in advertising, marketing, or related roles, preferably within the beauty or consumer goods industry.
• Strong knowledge of digital advertising platforms, including but not limited to Google Ads, Facebook Ads, Instagram Ads, YouTube Ads, and programmatic advertising.
• Proficient in data analysis and using analytics tools to derive actionable insights and optimize campaign performance.
• Excellent understanding of SEO, SEM, social media advertising, and display advertising best practices.
• Exceptional written and verbal communication skills, with the ability to create compelling and persuasive marketing content.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong organizational and project management skills, with the ability to prioritize and manage multiple campaigns simultaneously.
• Proactive and self-motivated, passionate about staying updated with industry trends, tools, and technologies.

As a Senior Brand and Marketing Executive, you play a pivotal role in developing and implementing brand activations and marketing campaigns. Your responsibilities include monitoring market performance, analyzing competitors, and contributing to brand awareness strategies. You actively engage in channel management, ensuring up-to-date information and driving customer engagement. Collaborating with various stakeholders, you participate in new product development, oversee project management, and build relationships with agencies. Your role involves reviewing and optimizing promotional activities, ensuring go-to-market readiness, and leveraging data insights for informed strategic decision-making.

Responsibilities:

• Assist in the development and implementation of brand activations and integrated marketing campaigns i.e. local marketing strategies to ensure successful tactical activities.
• Monitor the performance of segments and brands against competitors. Analyze industry, competition, market pricing, trends and brand growth analysis.
• Assist in creating unique selling propositions and mechanisms to drive brand awareness, visibility, and consideration.
• A key person in ensuring all channels are updated with the latest product and service information.
• Develop and update customer portrait & customer engagement funnel, understand OOH environment, contribute to category strategy, define the desired relative price, provide recommendations to pricing and promotional strategy, propose SKUs for key channels (online store, retail & marketplace) and key customers.
• Assist in educating the sales/retail team not just on products but also on brand tone, pillars, narrative and how we differentiate ourselves from our competitors.
• Assist in the new product development (NPD) process and be involved end-to-end for all product launches and innovation.
• Work alongside relevant stakeholders – Product Development, Training, Operations, and Finance to ensure alignment for the smooth execution of promotional activities or new launches.
• Ensure channels readiness before go-to-market for any new launches. The channels include retail, online and customer service.
• Project management to liaise with product packaging agencies.
• Build relationships with agencies and suppliers to ensure the smooth execution of relevant marketing communications, activities and deliveries.
• Review the performance of brand building, promotional and sampling activities to identify areas for improvements to be applied for future activities.
• Utilise data to share insights to monitor performance and identify trends to drive strategy.

Qualification:

• Bachelor's degree in marketing, advertising, business, or a related field.
• Proven track record in senior brand/marketing roles.
• Proficient in data analysis and using analytics tools to derive actionable insights and optimize campaign performance.
• Exceptional written and verbal communication skills, with the ability to create compelling and persuasive marketing content.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Proficiency in English, Malay, and Mandarin is required for effective communication and collaboration in this role.